Rather than attempting to repair the Playbar, you might be better off buying a used one on eBay or Mercari as more and more people decide to upgrade their Playbar and are willing to sell them for a good price. You can usually find a used one in good condition for around $200-$300.

Or you could use Sonos’ Upgrade Program and get 15% off a new Sonos soundbar like a Beam or Arc.

https://www.sonos.com/en-us/upgrade

It might be worth contacting https://sonosrepair.co.uk - they may be able to help.

They repaired my Play 5 Gen 1 and it’s now fine….

Thank you, I spent some time with Sonos, best they could offer was to buy a new one.

keep safe

Geoff

Thank you, I will take a look at the sites, considering selling my other players and moving to another system so that may be the ideal place.

not happy with SONOS and their greedy approach to customers. 

Keep safe

Geoff

Perhaps there’s some confusion - this company is a small repair shop, nothing to do with Sonos. Sonos don’t repair your kit, whereas this place will, if they can.

Thank you, sorry I misread. 
a friend has repaired it - took longer to take apart than it did to repair. 

Glad that your friend sorted it out :-)

Had it not been during Covid, I’d have asked a friend of ours to have a look - it really irritates me that there’s no reasonably priced official route to getting Sonos kit repaired, but I was happy with the service from that company.