I’m in a perpetual error code 30 with one of two ‘one’ speakers.
they have been in storage and on setting them up one updated fine and the other is stuck on updating and then fails right at the end with error code 30
so far I have unplugged the other functioning speaker and tried to set up hard wired to the router and it says up to date and then tries to update again and fails showing version 11.1
just can’t seem to get round this! Any ideas?
Best answer by Corry P
Hi
Thanks for your post.
Are you still having this problem? If so, I recommend you get in touch with our technical support team who will have tools at their disposal to help you.
With the speaker wired, try changing the SonosNet channel. If it’s not wired, try changing the WiFi channel on your router: https://support.sonos.com/s/article/1219?language=en_US
+19Hi
Thanks for your post.
Are you still having this problem? If so, I recommend you get in touch with our technical support team who will have tools at their disposal to help you.
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