Sonos connect unit was working in the morning but when we returned from a walk it wasn’t visible on the app and none of the lights were visible on the unit.
Tried a different power lead. Still no lights and No action.
Moved a connect from a diffenent room into its spot and it worked fine.
Any ideas or am I the owner of a dead Sonos connect?
thanks
Hi
Welcome to the Sonos community and thanks for reaching out to us. I would like to share some information to help out.
From this point, I would recommend calling our technical support team for more in-depth troubleshooting steps or possible product replacement. It is best to contact our technical support team so they can dig deeper and find out what would be the better step to take and what is causing the issue as it may be an internal hardware fault.
Please do not hesitate to reach out if you still have further questions or concerns. Here in the community, everyone can help you out.
Thanks,
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