Hi I recently had to disconnect my Sonos connect amp. Upon reconnecting I just get a green flashing mute button. Any ideas
Answered
my connect amp has a flahing mute button after reconnecting
Best answer by ratty
Good. In that case make sure they’re visible in the app, and try a factory reset on just the troubled Connect:Amp and see if it will then re-add.
An afterthought: are you sure the mute LED is flashing green, and not white?
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It sounds like someone factory reset it.
Many thanks - so how do I get it connected to my Sonos system again? I have been through the add product procedure and my Sonos does not find it.
You have a Play:5/gen1 on your profile. Is that still working okay?
Good. In that case make sure they’re visible in the app, and try a factory reset on just the troubled Connect:Amp and see if it will then re-add.
An afterthought: are you sure the mute LED is flashing green, and not white?
Yaaye! That’s fixed it thanks. Yes, it was flashing green but the reset procedure sorted it out.
Thanks again for your advice.
cheers
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