Music not playing

  • 24 December 2020
  • 1 reply

Having intermittent issues for the last month or so.  System includes a connect amp and wired speakers. I launch Sirius app and will get message: unable to connect. After a few tries it works, but super inconsistent. Same thing happens with Pandora. 

anyone else having this issue?  Thoughts on how to troubleshoot?

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1 reply

Try a network refresh.

Unplug all Sonos devices from power. While they are unplugged, reboot your router. When the router comes back up, plug back in the Sonos.