Answered
Keeps cutting out
How can I stop this. Bought $6,000 worth of gear and not working properly.
Best answer by Jeff S
Hi folks,
If you're getting audio interruptions, please follow the steps found in this guide, which covers the most common causes. If that doesn't help, please reach out to our phone team who can troubleshoot the issue live.
Moderator note: Audio interruptions are often caused by WiFi interference. If you are still having issues, please start a new topic with the following information:
Alternatively, you may wish to contact us via another support channel.
If you're getting audio interruptions, please follow the steps found in this guide, which covers the most common causes. If that doesn't help, please reach out to our phone team who can troubleshoot the issue live.
Moderator note: Audio interruptions are often caused by WiFi interference. If you are still having issues, please start a new topic with the following information:
- What devices do you have?
- Has anything changed on the network?
- Which service(s) are you trying to listen to?
- Is the behaviour always the same?
- Can you recreate it with ease, or is it random?
Alternatively, you may wish to contact us via another support channel.
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+19Hi
As mentioned in the marked Best Answer, you’re best to start a new thread in the Ask a Question section. The community don’t have access to diagnostics, so it’s helpful to explain the issue fully - what you experience, what the source of the audio is, what speakers are affected, what you’ve tried to do to fix it already, what router you have, etc. The more information you can provide, the more help you’ll receive.
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