I received my Sonos Amp and I plugged my turntable and a TCL TV (via HDMI ARC). I have no problem listening to music but not with TV. I syncronized TV in the app and it seems everything was ok, but It doesn´t sound. Anybody has had teh same problem?
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Is HDMI-CEC turned on in the TV?
I entered in the TV configuration menu and turned on this option but the problem wasn’t solved. I tried with a different TV (Samsung) and everithing worked fine.
I imagine that there’s something wrong with my TCL TV becuase it recognize the AMP but still doesn’t sound
Do you need to set a setting in your TV to use HDMI out?
What output format is the TV set to use?
yes indeed, my Tv has a HDMI ARC port and in settings I checked it was turned on to be used as sound output
Hi
Welcome to the Sonos Community!
Please ensure your TV is set to output Dolby Digital, or Auto. Dolby Digital +, for example, will not work. The setting is usually called Digital Audio Output Format, or similar.
I hope this helps.
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