Hi
I have more and more streaming drops playing local radio program… my Internet connection is stable and wifi is strong….
Is it possible to have a closer look to debug logs on sonos devices to find out what's happen ?
thanks Manuel
Answered
Internet radio drops frequently
+1Best answer by John B
You could submit a system diagnostic and then contact Sonos Support with the confirmation number.
https://support.sonos.com/s/article/141?language=en_US
However, as
If it is a general problem, you should also try powering off your router and all Sonos gear, then power up router, then Sonos gear. This should clear any IP address conflicts.
If that doesn’t help then it is probably wireless interference.
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Which radio station?
Are other stations affected?
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You could submit a system diagnostic and then contact Sonos Support with the confirmation number.
https://support.sonos.com/s/article/141?language=en_US
However, as
If it is a general problem, you should also try powering off your router and all Sonos gear, then power up router, then Sonos gear. This should clear any IP address conflicts.
If that doesn’t help then it is probably wireless interference.
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