My issue is that I randomly get playback drop outs and the error log says ‘Unable to connect to Sonos product.’ The playback usually comes back and the next song in the playlist plays.
It’s been doing it to me for a lover a year and it just did it again to me tonight.
I’m currently running the following:
Sonos OS: S1
Version: 11.6.1 (build 571334140)
Hardware Version: 1.1.16.4-2.0
I’ve seen instances of this query before and the replies have always been centered around Wi-Fi. I’m not convinced as I get the same problems and I’m not running any Wi-Fi for my Sonos, which uses ZP90’s into Hi-Fi units.
I am using a wired network of Netgear Pro Gig switches, Cat5 cabling and the NAS is a Dell 720 server (running Debian Linux 10.x) which it’s absolutely rock solid for everything else on my network.
Note: I’m a network/computer professional with 30+ years in the game.
Best answer by Corry P
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