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Question

Having to re-join systems in different locations.

  • July 10, 2024
  • 3 replies
  • 50 views

I have sonos systems in two different internet locations/houses. Prior to the update, my app would identify my system automatically. Now I have to re-join a system when I change locations. Is this something that others are experiencing or is being or has been addressed? I also have serious lag when using volume controls but looks like others have posted about that already.  

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3 replies

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  • Lead Maestro
  • July 10, 2024

The new app is super fussy about caching credentials. It’s not smart enough to remember more than one set.

When changing locations you may need to Sign Out of the remote account then Sign In with the new location’s account to get everything to work properly.

I’ve also seen a suggestion from Support that says delete the app and its data when switching, but that seems excessive.


  • Lyricist I
  • August 21, 2024

I’m also having this issue. Also, sometimes even after I’ve rejoined, when I open the app it says no system detected, and then after a few seconds it finds and rejoins automatically. While it’s mainly just an annoyance, it would be great to see that fixed so theres no delay each time I open the app


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  • Prodigy III
  • August 21, 2024

It’s another feature they forgot in their headlong rush to the promised clouds ….