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Group not working

  • September 4, 2021
  • 1 reply
  • 117 views

I unplegged the speakers for the holiday, when I came back the group is not working anymore. They all work on their own, if I group them it works only the latest one was playing. 

Best answer by Corry P

Hi @Andrea Felici 

Welcome to the Sonos Community!

I recommend you unplug your router and Sonos units from power. After a minute, turn on the router and wait for WiFi to become available before turning on the Sonos units again. If you have a Sonos unit wired to the network, turn it on first and wait for a solid white light before turning on the others.

You may also want to experiment with different speakers in charge of the group (selected first) - usually, the speaker closest to the router is the best choice. If you have an ethernet-wired speaker, select this first and group the others to it.

I hope this helps.

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1 reply

Corry P
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  • Sonos Staff
  • Answer
  • September 6, 2021

Hi @Andrea Felici 

Welcome to the Sonos Community!

I recommend you unplug your router and Sonos units from power. After a minute, turn on the router and wait for WiFi to become available before turning on the Sonos units again. If you have a Sonos unit wired to the network, turn it on first and wait for a solid white light before turning on the others.

You may also want to experiment with different speakers in charge of the group (selected first) - usually, the speaker closest to the router is the best choice. If you have an ethernet-wired speaker, select this first and group the others to it.

I hope this helps.