Hi,
I have a PC connected to the home network through the ethernet. I have a Sonos speaker connected to the same network through a wi-fi connection. The speaker is visible on the network when accessed from mobile devices or a PC on wi-fi but my main desktop PC cannot find the Sonos system/speaker using desktop controller or apps like Spotify.
Please help!
Is your Ethernet using a different subnet or LAN? If so, Sonos won’t be visible.
What make/model of router is it? It could be blocking discovery traffic between network segments.
The Ethernet and Wifi are on the same LAN - not sure what a subnet is!
Router is Asus RT-AX88U
Just one possibility:
Thank John - I have checked the Firewall - the fact that the speaker is visible to to other wi-fi devices seems to confirm it is getting access - tis only the PC that cannot see teh speaker
It’s the PC’s network interface we’re talking about. Try https://support.sonos.com/s/article/813
It’s the PC’s network interface we’re talking about. Try https://support.sonos.com/s/article/813
Thanks Ratty - yes I followed all this to no avail
Thank you - however the speaker connecting to the Router is not the problem or the PC connecting to the Router - it is the PC talking to the speaker!
There appears to be some evidence -- admittedly anecdotal -- that the RT-AX88U could be interfering with the forwarding of discovery traffic between segments.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.