Hi
My Alexa is still not working properly. It will turn the TV on and off etc but on asking to play any music source it responds that it is doing so without any sound. If I ask it to play a specific playlist, skip, rewind, pause etc it just turns the volume up. This is on all my voice controlled Sonos products and seems to have started with the latest issue of IOS. I have submitted another diagnostic report no. 511485704 for you after asking it to play Spotify and Amazon.
I am disabled and invested a heck of a lot to have voice controlled systems to let me cope and thus I find this totally unacceptable I’m afraid.
Best answer by jpandwool
View original