Almost daily I have to reboot my router so it recognises Sonos particularly on my phone. It sometimes happens on my PC but not as regularly.
It often stalls but corrects itself when I close and restart the internet connection.
Recently had a new router and improved internet connection.
Carried out the usual ethernet checks.
Had this problem on and off for a couple of years. Deleted and reinstalled the app numerous times.
Anyone any idea why this may be?
Hi, A few questions.
Hi John
Sky router, Huawei Android phone, one product directly in the router, none of the elements in 3
Hi. That sounds about as straightforward as you can get. Very similar to mine, except Samsung phone.
Make sure your wired device is at least a couple of feet from your router.
Are the channels used by the router and Sonos well separated? Use 1, 6 , 11, for example router on 1, Sonos on 6. Don’t use the router’s Auto channel setting
Do you have both the 5GHz and 2.4Ghz bands under one SS|ID? Might be worth separating to make sure yuu connect in a stable way to one or the other (although with a wired Sonos component it should not matter which.
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