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Answered

Connect Problem S1 S2 App

  • October 13, 2024
  • 2 replies
  • 91 views
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I have a second hand Sonos Connect which I would like to add to my Sonos One speakers to play CD/DVD from an old music system.

When trying to add the Connect it tells me it is not compatible, I have tried the S1 app but it always wants me to upgrade to the S2 app. Is there a simple way to do this. i am 70 years old so a simple explanation of how to get this working would help.

Many thanks in advance

Best answer by Noddy46

Thanks for your reply, I have now got everything up working having downgraded my two Sonos One speakers to take the S1 App with the Sonos Connect, this took me most of the day and plenty on hair pulling. I think I will stick to less complicated things like women in future.

Regards Allan

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2 replies

UKMedia
  • UKMedia
  • October 13, 2024

Do you know when the Connect was last used?  It may be that the firmware version is so old that the update can’t be processed by the APP.  The best way forward is to call Sonos Tech Support.

Remember: Sometimes Red Wine helps :)
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  • Noddy46
  • Author
  • Contributor I
  • Answer
  • October 15, 2024

Thanks for your reply, I have now got everything up working having downgraded my two Sonos One speakers to take the S1 App with the Sonos Connect, this took me most of the day and plenty on hair pulling. I think I will stick to less complicated things like women in future.

Regards Allan

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