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Connect - fast flashing white light

  • August 26, 2024
  • 2 replies
  • 244 views

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I’m trying to set up a Connect (Gen1), but as soon as it’s plugged in the light flashes white - and not the usual slightly leisurely on/ off white blinking, but fast flashing white. Hard reset routine does nothing, and the suggestion is it’s not booting. 

Is it kaput/ time for the bin? 

Best answer by NickD88

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again. 

Another one bites the dust

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2 replies

Stanley_4
  • Lead Maestro
  • August 27, 2024

Fast isn’t on the list here:

https://support.sonos.com/en-us/article/sonos-led-lights

I’d call Sonos Support to confirm it dies and ask about replacement offers.


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  • Author
  • Avid Contributor III
  • Answer
  • August 28, 2024

Thanks for the recommendation. Spoke to support, and the upshot is it’s dead - won’t boot, can’t be updated, won’t communicate with the network again. 

Another one bites the dust