I have a connect:amp and since it doesn’t have airplay i bought a port to get airplay. 

I can see the port in my airplay options and when I select it I can see the music playing

BUT when I group the port with my connect:amp I don’t hear the music.

I spoke with support and they are telling me there is some issue with the app but I don’t understand what that has to do with airplay when I’m not using the app

Airplay also works perfectly fine to my devices that have airplay built in.

I know its not the port because I went to buy another one just to make sure.