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Amp doesnt see TV after upgrade

  • January 1, 2022
  • 2 replies
  • 63 views
M

I upgraded my Sonos software from Sonos 1 to Sonos 2 yesterday and now my Sonos Amp which was fine,  doesn't see my Samsung TV.  All settings are correct but the TV is no longer showing in sources and  when I wet up TV it doesn't see it.  

Connected to HDMI ARC and CEC enabled.  I saw the are issues with the beam similarly, and I had issues yesterday on another TV, and although it couldnt see the TV it did suddenly start working   

Any ideas?

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2 replies

G

Try unplugging the TV and Amp from power for a couple of minutes and reboot your router and phone.

"Receive with simplicity everything that happens to you." - Rashi
    M
    • MartinSH
    • Author
    • Contributor I
    • January 2, 2022

    Thanks.  That didn't work.  

    I did a factory reset that did the job.   I suspect however that my christmas tree lights were interfering with the wifi signal too as the tree is right next to the orbi satellite.

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