I have an Amp, with two surround speakers, a Playbar and Sub connected to my TV
When I first turn on the TV I get sound and a momentary green light on the Amp, then the light turns white and the sound stops. I can sometimes get the sound back by rebooting the Amp. Any thoughts?
A solid green light usually indicates that the Sonos device has been muted.
Try disconnecting (unbond) the Amp as surrounds from the Playbar in the Sonos app and unplugging the Playbar from power for a couple of minutes and reboot your router. Then plug the Playbar back in and connect (bond) the Amp as surrounds again in the Sonos app.
Will try and let you know
Did not fix the problem, however my wife discovered that if she goes to the Room with the TV (and the Amp and Sun and speakers) and selects TV and hits play now the volume works. She was in the desktop app. I don’t see the same option in my phone app
Be sure TV Autoplay is enabled under the Playbar settings in the Sonos app.
Yes it is, any other thoughts?
Maybe try unplugging the TV from power for a couple of minutes.
What model router are you using?
You might be experiencing wireless interference. You can try some of the troubleshooting tips in this article:
https://support.sonos.com/s/article/3286?language=en_US
Nighthawk RAX45
Will try your suggestions
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