Sonos Roam does not work with Sonos S1 App

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78 replies

L
Userlevel 3
Badge +2

Heads up for everyone as it’s not made clear anywhere prior to purchase that it’s only compatible with the new version of the app. 

Pretty s*it experience to be honest, and annoying it’s not made clearer. 
 

 

Clearer than the following statement right on the product page?

 

Thanks for this. 

Unfortunately I purchased mine from Currys and didn’t think to check which version of the app the product would work with before my purchase. No mention of it Currys or on John Lewis etc. No mention of it in many online reviews.

I guess it becomes a question of whether it’s deemed acceptable for a consumer to have to check to see if a product works as advertised (ie as part of your Sonos network, with easy handoff to existing speakers etc) with that consumers specific version of the manufacturers app. 

Seems like an unfair ask when you’re dropping £160 don’t you think? 

 

C
Userlevel 5
Badge +9

Ugh, so maybe if these people didn’t order stuff they should have known (by reading) it was not compatible with their existing systems -- I would have my Roam already.   Mine won’t be here until tomorrow -at the earliest.    

Why would anyone think a brand new speaker is compatible with S1.  I doubt any new product will be.

jgatie

Heads up for everyone as it’s not made clear anywhere prior to purchase that it’s only compatible with the new version of the app. 

Pretty s*it experience to be honest, and annoying it’s not made clearer. 
 

 

Clearer than the following statement right on the product page?

 

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