I just got a connect amp and wired it up with a pair of outdoor Polk Atrium 4 speakers. After I got everything installed I went to play some tunes... I had to have to volume to about 50% on the slide bar on the app before I really heard any music out of the speakers, and even then it wasn’t very loud and I was standing right next to the speakers. If I had the volume up to 80% or higher it got closer to a normal listening level, but didn’t leave much room for advancement. I typically listen to my play 1 or sound bar between 30-50% unless we are having a party.
I’ve read other reviews where the Sonos amp and a pair of outdoor speakers is blowing their neighbors away, I don’t feel like mine are getting that loud. Do I need better speakers or is it the amp?? I bought the amp open box excellent condition from Best Buy, I just want to make sure something isn’t wrong with it before my 15 day return window is up.
Any feedback would be appreciated!
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25-30ft wire, I got 14 gauge CL2 Incase I needed to make a longer run to further in the backyard.
I was using Pandora through the Sonos app, I didn’t try other sources... could that play a roll? Mostly just use Pandora, occasionally amazon music or tv sound from sound bar.
I was using Pandora through the Sonos app, I didn’t try other sources... could that play a roll? Mostly just use Pandora, occasionally amazon music or tv sound from sound bar.
I have the same set up - Connect:Amp and Polk Bookshelf speakers but running analogue from a DAC into the Connect:Amp. I had the same low volume problem. The fix is to go into the room settings for the Connect:Amp and change the Line-in sensitivity. (https://sonos.custhelp.com/app/answers/detail/a_id/1091/~/using-line-in-on-sonos#settings) Mine was set on Level 2 - probably the factory setting, so I simply reset to Level 10.
Hi, I'm having similar issues with my connect amps and volume control. How do you adjust the Line-in sensitivity? the link provided by Richardjg does not work.
Thanks
Thanks
They've just changed where all the articles live, which apparently has invalidated all of the older links, so try this one:
https://support.sonos.com/s/article/1080
https://support.sonos.com/s/article/1080
To adjust Line-In sensitivity, go to room settings, open the room you want to adjust, press on Line-In, press on Line-In Source Level. I set mine to 10 - highest.
Connect AMP wired to sonance outdoor speakers... when I go to settings there is no Line in setting
Thanks Jeff. My kit didn't come with anything to connect to the line in. I just bought speaker wire and connected the speakers to the Connect AMP.
This is the kit: https://www.bestbuy.com/site/sonos-sonance-outdoor-speaker-streaming-audio-bundle-with-xpress-audio-keypad-white-gray/6196623.p?skuId=6196623
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In that case you shouldn't need to adjust any settings on the line-in menu. Are you having any trouble getting the audio on your speakers working properly?
I don't hear anything on the AMP connected speakers (ourdoor) unless I have the volume on them set to over 50%, and even then, they're fairly quiet. Anything grouped to that, at 50%, would be very loud. The sound is clear, not fuzzy, it just doesn't match up with what the volume is set at.
Userlevel 7
+20
That sounds like an impedance issue of some sort to me. How many speakers do you have connected to the CONNECT:AMP? Can you submit a diagnostic report with the CONNECT:AMP playing? Reply with the confirmation number and I'll take a look.
One pair (a left and right speaker), are connected. I will submit the diagnostics later tonight as I'm not home now. Thank you!
Your confirmation number is: 499243009
Userlevel 7
+20
Thanks for sending in the report. I'm not seeing any issues with the amp, or any volume clamping. Is there a volume setting on the keypad that you can adjust? Are you able to bypass the keypad and see if the audio is still distorted?
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