At the beginning of May I purchased two SANUS speaker stands for my SL One’s.
One of the speaker stands has a faulty part as in the base does not screw into the upright - it’s poorly manufactured.
Since receiving the item and trying to set it up I’ve been back and forth with SONOS to have a replacement sent. It’s now been 4 weeks! and I’ve still not had a replacement sent or the correct returns procedure given to me.
Is SONOS service always this poor?????