Hi. I purchased (5) Play:1, (1) Play:3, and (1) Boost about 2 years ago and have been using them around my house ever since. All of the speakers still work perfectly and sound really great. But I just learned that the ability to play the songs that I own on my iPhone and iPodTouch on Sonos will no longer be available shortly. The only way I can continue to use these products in this way is to purchase a new device for example the Sonos One. I have spent roughly $1550.00 on Sonos products and the functionality that I bought these products for is simply going to be removed because your company will not continue to support it. So what will the Sonos app be used for? Streaming radio? I have no interest in listening to the radio. I purchased your products to listen to the music I want to listen to. I listen to thousands of songs I have purchased over the years in multiple playlists. I will not purchase a new Sonos product at this point to continue to get part of the functionality that I currently have moving forward. I would have to buy one of the new products listed on your website capable of working with Airplay2 for each grouped room around the house. That would be (1) for the living room, (1) for the office, (1) for the master bedroom, and (1) for my daughters room, all of which are used regularly to play different music. In order for me to continue to do this, I would have to buy (4) new Sonos products at a price tag of roughly $800.00.
You just created an evangelist who will tell anyone who will listen from now on that Sonos is garbage because you have removed core functionality without offering a solution to recover that functionality without spending more money on products that are already working just fine. Your company disgusts me.