Surround Sound XBOX

  • 13 August 2018
  • 2 replies

I have a sonos beam and two sonos one, when I play from the phone surround sound works but when I play from TV or from my Xbox surround sound does not works at all. I hear a very little sound from the Sonos one but that's like someone is whispering.

I have changed the TV sound to Dolby Digital plus and changed the settings to of Xbox to Surround Sound as well. Moreover I tried connecting Beam with optical cable but still no luck.

Anyone who can help ? My diagnostics number is 1923788362

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2 replies

Userlevel 7
Badge +22
What did you set the xbox to, and are testing audio from games/streaming or while playing Blu-ray discs?

I don't recall the exact settings and don't have my xbox in front of me, but it does work.
Userlevel 7
Badge +21
Start by setting the TV to Dolby Digital, as Plus will not work. Check the About page in the app to see exactly what format the Beam is receiving.