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Sonos won't connect to Spotify or Google

B

My sonos one and beam will suddenly no longer play Spotify music and says connection was lost. They also won’t link to my Google account now either. I have tried rebooting, resetting up, restarting our internet, and other troubleshooting ideas on found on this forum. Please help!! Diagnostic 1801504021

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Best answer by Airgetlam 7 May 2020, 08:06

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4 replies

D
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Hi. I am having the same issue with Spotify this evening. I’ve tried resetting my router to no avail. I’m guessing it is either a Spotify or Sonos issue impacting many. There was a headline that there was some Facebook SDK issue impacting many apps, including Spotify, this evening. Seems likely it is related. 

B

I sure hope so! This is very frustrating. Thanks for the insight!!

B

Having the same issue, have also tried rebooting, reconnecting nothing seems to work diagnostic code 1066939996

Airgetlam

https://status.sonos.com

Bruce
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