I have a full Sonos system in a large house, but now also own a small condo. I want to move one Sonos 5 speaker to that condo, effectively creating a new system. But the app isn’t finding the speaker on the condo’s WiFi. What do I do?
Page 1 / 1
Unless the condo has the exact same network name and password as your house, you need to perform a factory reset of the speaker before setting it up on the condo’s WiFi network.
https://support.sonos.com/en-us/article/reset-your-sonos-product
Or, perhaps more easily, connect it to your condo’s router with an Ethernet cable, at least temporarily, so you can update the network info it is looking for.
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.