I would tend to agree with what I’m reading about the last update. It’s terrible and has led me to search for other options for music in my home. The fact you haven’t done anything to take corrective action or roll it back to the previous application tells me that you’re not listening to your paying customers.
Music lovers are not happy with you, please address and respond to this ongoing issue.
Brad
I too have bought a Bluesound vault to start replacing my system - wanted to start with one device, make sure it was the right one, before making the sizeable investment of replacing $8000 worth of Sonos gear. They have refused to roll back to a working app and keep soldiering on with the broken app. At this point I’ve lost all trust in the company. An added slap in the face is the regular ads trying to get me to buy more gear while refusing to fix my broken system for 3 months and counting.
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