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This is terrible. It’s already November and basically I have 27 speakers that are barely worth their weight. 
 

The volume is completely unresponsive. It can take up to 30 seconds for it to change if at all. If you can’t change the volume to your music, what is the purpose of this entire set up? This is the most basic functionality.

Music shown as now playing is often wrong and it takes about 30 seconds or so before the current song information is displayed in the app  

 

Speakers take about 30 seconds or more to group together drop in and out. It is horrible.

 

When displaying a playlist and touch the first item in the list that item does not play. It seems to pick some random song it decides to play. I have no control over it.

 

I had none of these problems prior to this app update at the first quarter of the year and it is baffling as to why this is not fixed yet  

 

Is there any hope out there or does anyone have any information on what to do to straighten this out?

 

I considered removing every speaker from my account and adding them as if I bought everything new but that’s gonna take hours. There are times when the app is unresponsive or speakers disappear. I can’t add them back one weekend no joke. I spent six hours getting all of my speakers to be recognized in the app
 

The thousands and thousands of dollars that I have spent on these speakers is down the toilet due to an absolutely useless app

 

I hope there is light at the end of the tunnel or there is some information that I have not found out yet. 

Much of what you’re talking about seems to my mind to be an issue with your controller contacting the speakers properly, and constantly. Hard to tell from your description if you’re suffering from potential wifi interference , or a duplicate IP address issue, or both. Beyond the data in the linked FAQ, I’d certainly try a network refresh, assuming you haven’t already set up reserved (not static, slightly different) IP addresses in your router for them. 

Start by powering down all of your speakers. This is a slight pain, I have around 22 speakers, not quite 27, but it’s necessary. I  lose power often enough not to really have this issue, but have done this process several times, as my current router is both sensitive to power surges/brownouts, and doesn’t allow IP reservations.. Once the speakers are all powered down, reboot your router. Give the router a couple of minutes to settle down, and then plug in your Sonos devices. Give them a minute or two to boot up, and connect before testing. 

If neither of these options helps your situation, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

I certainly am not having these sorts of issues in my system. 

Much of what you’re talking about seems to my mind to be an issue with your controller contacting the speakers properly, and constantly. Hard to tell from your description if you’re suffering from potential wifi interference , or a duplicate IP address issue, or both. Beyond the data in the linked FAQ, I’d certainly try a network refresh, assuming you haven’t already set up reserved (not static, slightly different) IP addresses in your router for them. 

Start by powering down all of your speakers. This is a slight pain, I have around 22 speakers, not quite 27, but it’s necessary. I  lose power often enough not to really have this issue, but have done this process several times, as my current router is both sensitive to power surges/brownouts, and doesn’t allow IP reservations.. Once the speakers are all powered down, reboot your router. Give the router a couple of minutes to settle down, and then plug in your Sonos devices. Give them a minute or two to boot up, and connect before testing. 

If neither of these options helps your situation, I would recommend that you submit a system diagnostic within 10 minutes of experiencing this problem, and call Sonos Support to discuss it.

There may be information included in the diagnostic that will help Sonos pinpoint the issue and help you find a solution.

When you speak directly to the Support staff, they have tools at their disposal that will allow them to give you advice specific to your network and Sonos system.

I certainly am not having these sorts of issues in my system. 

Thank you for your insight. I have some homework to do with some items you mentioned. 
 

Again, thanks. It is just so crazy my system was a dream up until that first app/firmware update and when you have so much invested, it is very upsetting for it to topple to such a bad state. 

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