Question

Two Sonos systems in two homes, but Alexa doesn't understand

  • 20 February 2021
  • 1 reply
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I have two homes and two Sonos systems in each. In my first home, Alexa cooperates nicely and will allow me to control my speakers. But in the second home, Alexa is mute. Are there ways to set this up so that each works independently of one-another? thanks, Alan


1 reply

Userlevel 7
Badge +20

Hi

There are two constraints to be considered here:

1/ A Sonos account is location or network subset specific;

2/ The relationship between an Amazon and Sonos account must be 1:1

In your situation, therefore you will need to create two unique Amazon and Sonos accounts and then link each unique pair to each location.

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