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Time frame for Alexa availability in Canada

  • January 12, 2018
  • 8 replies
  • 604 views

Time frame for Alexa availability in Canada?

Best answer by Edward R

Hi, all. Alexa has now been rolled out in Canada. Here's how to get it working. Let us know what you think. Thanks!
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8 replies

jgatie
  • 28217 replies
  • January 12, 2018
Sonos almost never releases a road map for releases.

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  • Avid Contributor III
  • 52 replies
  • February 16, 2018
Why not? Poor PM, poor execution, or is it because there simply is no roadmap? The reinstatement of Audible support has been discussed on this site for the past two years, that isn’t a road map failure!

jgatie
  • 28217 replies
  • February 16, 2018
It has been Sonos policy for years. They would obviously prefer not releasing a timetable rather than publish one and suffer the PR nightmare for missing the date.

Case in point: Audible. They missed the "by Summer 2017" date on that one, and here you are to blame them for it. Damned if they do, damned if they don't.

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  • Avid Contributor III
  • 52 replies
  • February 16, 2018
PR nightmare? What about simply not meeting the statements which they publish here and in ads? Publishing a goal has nothing to do with not meeting it, poor execution is the problem. I can find many published Sonos references to being able to play Audible content and almost as many statements saying, that just like Christmas, Its coming. There is absolutely no technical challenge to publishing an Audible data stream, no additional infrastructure is needed, nor are any hardware changes needed. SOnos simply need to speak to Audible and make the licence arrangement, but they seem slow, or unable or unwilling to make the move.

jgatie
  • 28217 replies
  • February 16, 2018
You seem to wish to argue. I do not. Have a good day!

  • Lyricist I
  • 1 reply
  • February 20, 2018
This kind of disregard for customers bugs me. We are paying customers. Have some respect for us and keep us updated on when we can expect to see the services we've been promised. Is that really too much to ask.

Edward R
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  • Retired Sonos Staff
  • 3552 replies
  • Answer
  • March 2, 2018
Hi, all. Alexa has now been rolled out in Canada. Here's how to get it working. Let us know what you think. Thanks!

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  • Avid Contributor III
  • 52 replies
  • March 2, 2018
Thanks, already installed and working, the best news was that the announcement email also made a commitment re Audible content implementation, presumably in a reasonable timeframe