Hi @matt4566,
I’m sorry to hear that you’re having issues connecting Alexa to your Sonos Roam.
There had been an on-going issue that our team was aware of and a previous workaround was to remove the Amazon Shopping app if installed. However as of the latest update this should be fixed. If you haven’t tried recently, check if there is an update from your app store for the Sonos app (it may not automatically update) and try to add Alexa again after updating.
If you’re still having the issue where you get a spinning wheel and the adding process doesn’t finalize, please let me know, but I hope this helps!
Hi Jamie A,
Thank you for your response. I will check for the Sonos app update and see if that resolves the issue.
Kind regards,
Matt
