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Sonos One won't connect with Alexa

  • 26 October 2017
  • 1 reply
  • 547 views

I can't access Alexa through my Sonos One. Also, the light beneath the mic will not come on - perhaps related? The Sonos side works fine. I can see the Sonos One on my Sonos app, and can play music through it. I just can't talk to it. Or rather, it can't hear me.
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Best answer by tchristianmiller 26 October 2017, 17:27

I figured it out. I have Echos, Dots and Sonos already. I had to re-install the Sonos One and follow all the way through to the end to set up Alexa.
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1 reply

I figured it out. I have Echos, Dots and Sonos already. I had to re-install the Sonos One and follow all the way through to the end to set up Alexa.