Question

Sonos One will not connect with Amazon Prime

  • 27 October 2017
  • 2 replies
  • 555 views

I can't get the Songs One to play amazon music (all other amazon devices play it fine) - I've gone through the routine several times - reinstall, reset etc. Every time Sonos One tells me that I could sign up for a trial account of amazon unlimited ( I already subscribe) - so finally I said yes and it's working - I have no idea who Sonos One or Amazon... thinks I am..

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2 replies

yeah, thanks - but been there done that... the rest of my echo devices use amazon unlimited fine... but thanks for the response...
You have to add your Amazon account information to both the Sonos app and the Alexa app.