Best answer by UKMedia
View originalSonos One not connecting to Spotify with Alexa
Can anyone help me in getting Alexa on the sonos one to connect with spotify, I keep getting a message back saying it is off line???? All other aspects of Alexa seem to be working well.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Can you try the steps I've listed in the Answer to this post and let us know how you get on:
https://en.community.sonos.com/amazon-alexa-and-sonos-229102/alexa-says-she-is-playing-on-kitchen-but-no-sound-comes-out-6800126
Thanks I have done above and can confirm that I can navigate via the path above. All that has changed since disable and reable skill is Alexa now says playing from Spotify followed by silence. Very frustrating.
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.