Sonos One and Audio Device in Routine Not Supported on this Device

  • 3 October 2018
  • 27 replies
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27 replies

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No one is looking for work arounds. Has this been permanently fixed via software patch from Sonos team? This is so incrediblely annoying. Please take ownership immediately.

I found that it has to do with the “Alexa will respond from:” in my routine.  If I set that to anything but “This Device”, my routines work fine and no annoying error message.

I basically configured the Routine audio response to output on a echo device in my home, instead of the Sonos One I was speaking to.

Everything in the Routine works fine, including playing music on the One.  But Alexa won’t report acknowledgment audio through the One nor do things like report the weather on the One.  But the other aspects of the Routine work fine.