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Sonos One, Alexa & Spotify


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Hey guys have just came back to a full Sonos experience (playbar and 2 x play one speakers) after a flirtation with HomePods. I have previously linked Spotify with my speakers and thought it would be a case of logging back and in and I’d be good to go. However when I ask Alexa to play something on Spotify I get a response confirming that this will happen e.g ask - Alexa play some jazz on Spotify, Alexa response - jazz coming up from Spotify. Then nothing, I can play direct from the Spotify app and Sonos app.

I’ve unlinked and linked again, made Spotify the main music app to no avail.

Any help would be awesome.

Thanks
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Best answer by jgatie 18 November 2018, 17:14

Be sure that the same Spotify credentials are entered in both the Sonos and Alexa apps.

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Be sure that the same Spotify credentials are entered in both the Sonos and Alexa apps.
Deleted Spotify and added back on, as it turned out I was using an old account, duh. Thanks for the response jgatie.

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