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Answered

Sonos beam offline

  • June 1, 2019
  • 2 replies
  • 1917 views

Sonos suddenly went offline overnight (possibly during power outage) and I cannot get back online. Have unplugged both router and the beam. Should be able to resolve this, any suggestions.

Best answer by dengallo

All set. we unplugged the HDMI cable, not the electric cord. That fixed once we reset.
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2 replies

Chris
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  • Lead Maestro
  • June 1, 2019
What happens if you plug the beam into your router via ethernet cable and bring it up?

  • Author
  • Contributor I
  • Answer
  • June 2, 2019
All set. we unplugged the HDMI cable, not the electric cord. That fixed once we reset.