Answered

sonos Beam does not work with Firestick

Forum|Forum|3 years ago
April 27, 2022
4 replies
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Guy in Merida
Contributor I

I own two Sonos beams . Both connected to Samsung 7000 series Tv. Both use Firesticks. Neither will work with Hdmi and the Beam. I have tried earc on and off, different HDMI ports, CEC on and off, different cables, called support. No one knows why audio will not work on the beam while using firestick. One firestick is the HD 4K and one is the new Max. Sound works fine while directly connected Ted from internet to Tv and back to the beam , it’s only while playing through fire stick. HELP !

thanks ☺️

Best answer by Ken_Griffiths

I have the FireTV 4K and the Beam connected to my TV and it’s working okay here - the audio output on the FireTV is set to ‘Best Available’ but perhaps try your setup with whatever matches your TV settings (Dolby Digital/Dolby Digital Plus, just as examples)… also set the TV to use ‘pass-through’ (if supported) for digital sound output, or maybe set it to Auto.

Ensure AnyNet+ is enabled on the TV, that’s if using it’s HDMI-ARC connection and ensure the sound out is set to route through the Arc/eArc port - you can perhaps try the TV either with eARC switched ‘on’ or ‘off’ and see what may work for you.

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Ken_Griffiths
Answer
Forum|Forum|3 years ago
April 27, 2022

I have the FireTV 4K and the Beam connected to my TV and it’s working okay here - the audio output on the FireTV is set to ‘Best Available’ but perhaps try your setup with whatever matches your TV settings (Dolby Digital/Dolby Digital Plus, just as examples)… also set the TV to use ‘pass-through’ (if supported) for digital sound output, or maybe set it to Auto.

Ensure AnyNet+ is enabled on the TV, that’s if using it’s HDMI-ARC connection and ensure the sound out is set to route through the Arc/eArc port - you can perhaps try the TV either with eARC switched ‘on’ or ‘off’ and see what may work for you.