Background information... I own a 40 inch Samsung UHD 4K Smart TV, a Sonos Beam, and an Amazon Fire TV 4K stick.
I'm trying to create as much of a remote free experience as possible.
From my understanding, and my experience, just simply having a Sonos Beam will only allow you to adjust the volume and turn your TV on/off using Alexa (when it comes to TV controlling, not music). So from here I did some research and found out that purchasing an Amazon Fire TV 4K stick will bridge this gap into a more remote free experience... I'm struggling.
Things I have completed word for word like a strict baker...
- Connected my Sonos Beam with my Samsung TV (audio output is through Beam), used ARC HDMI
- Enabled Amazon Alexa under Voice Settings in Sonos App. Signed in with my Amazon account
- Added Sonos as a Smart Skill (and enabled) on Alexa App, and added my Beam as a device
- Added Fire TV as a device on Alexa App
- Restarted Sonos App, restarted Alexa App, and factory reset Sonos Beam
Alexa does turn down the volume when I say her name (so she is recognizes and initiating the command sequence), but she doesn't follow through with commands well at all... example:
I say: Play The Office on Netflix
Alexa: Getting The Office from Fire TV
....Nothing happens.
Alexa does not seem to have a problem with the music aspect... If I ask her to play John Mayer on Spotify she can do just that... It's the TV control that I am frustrated with.
The whole reason I got this Fire TV was to make this whole Sonos/Alexa experience better, but I have had nothing but difficulties with it. I keep investing money into this ecosystem that continues to fail for some reason. If there is anyone out there who could help me or give me suggestions of what to try, please! I'm all ears!
With more suggestions/tips more information that I have remember here may arise, so I am sorry if I missed something!
Thanks a bunch!
Michael
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