Question

Skipping songs on Spotify

  • 14 January 2018
  • 5 replies
  • 967 views
A
Is anyone experiencing their Sonos being unable to skip songs by voice request when Spotify is playing?
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5 replies

UKMedia
Userlevel 7
Badge +20
Yes, same problem. I get News if I ask Skip and 'I can only do that when music is playing' when I ask 'Alexa, Play next track on {Room Name}'

EDIT:

I've Disabled and Enabled the Sonos skill and I can now start music but can't stop.
Remember: Sometimes Red Wine helps :)
UKMedia
Userlevel 7
Badge +20
Update: I rebooted the Connect (Wired to enable a Boost Set-up) and that has fixed the issue, all working great now. 🙂
Remember: Sometimes Red Wine helps :)
bockersjv
Userlevel 7
Badge +21
I've had this in the past and a network re-boot sorted it too.
A
Update: I rebooted the Connect (Wired to enable a Boost Set-up) and that has fixed the issue, all working great now. :) So, to confirm, you just rebooted the Boost?
UKMedia
Userlevel 7
Badge +20
I don't have a Boost but if that's your Wired Sonos device then Yes, try that.
Remember: Sometimes Red Wine helps :)
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