I’m running the latest iOS app and firmware on my Sonos One’s. I noticed that sometimes Pandora’s thumbs up/down buttons are missing from the Sonos iOS app. I can still tell the Sono’s One’s Alexa to thumbs up/down, though. It seems that this happens when starting Pandora via Alexa and not via the Sonos app. Has anyone else noticed this?
Best answer by Keith N
For example: When you select Pandora from within the Sonos controller app, the "conversation" is directly between Sonos and Pandora. This is what allows us to have the thumbs up and down buttons. In this instance, using Alexa to start playback of a station makes the connection to Pandora through Alexa. When the Sonos system is cut out from the direct conversation some features become unavailable.
Since that conversation between Alexa and Pandora was established, you could ask Alexa to "thumbs up this track" and she should respond, "Sure. Rating saved."