I know the newer Alexa enabled speakers create two entries in the Alexa app - one for the speaker and one for the Alexa part. But why do my older devices (Play:1, Play:3 and Connect) do the same? Can I deregister the alexa device in the Amazon site safely?
Page 1 / 1
Hi
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.