Answered
Older SONOS Speakers and Alexa
I know the newer Alexa enabled speakers create two entries in the Alexa app - one for the speaker and one for the Alexa part. But why do my older devices (Play:1, Play:3 and Connect) do the same? Can I deregister the alexa device in the Amazon site safely?
Best answer by UKMedia
Hi
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
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Hi
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
Is this on an iOS platform? My Android app only shows a single device for each of my non Alexa Sonos devices in Alexa App>Settings>Devices but I'm away that recently three devices are being displayed under the iOS app for a Sonos One.
If you have an Android device I suggest that you forget your older Sonos devices within Alexa App>Smart Home>Devices and then ask 'Alexa, Discover devices'
Let us know how you get on.
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