I have managed to connect my Sonos One (2nd gen) to my new Three 5g router and I can control it from my phone however the mic on the Sonos is disabled so I can’t use Alexa. Any ideas please as it’s driving me crazy!
so far I have:
- Tried the button on top of speaker
- tried to enable the mic on the app
- rebooted router and rebooted Sonos
- reset Sonos and re-added it
- tried to use Ethernet cable but the router can’t seem to see anything plugged in via Ethernet
- Disabled and reenabled the sonos Amazon Alexa skill
- split the 5g router to 2.4ghz and 5g via Three router in router settings