Connection Error While Adding Amazon Music

  • 3 January 2019
  • 2 replies
  • 1141 views

I reset my Sonos ONE, now is all set up but when adding the Amazon Music I get this message:
Connection Error
There was a problem adding the Amazon Music account.
A Connection to Amazon Music could not be made.

All this happens after it makes me sign in to validate the account, I close the browser after I sign in and ask me to close it and go back to the app.
Please help
Thanks

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2 replies

HI there, marcospolanco. Are you still having this issue with signing into Amazon Music? Does this happen if you use the Amazon Music app outside of Sonos?