I’ve just bought 4 x Sonos One’s and 1 x Beam.
I’ve committed to the Sonos ecosystem fairly quickly.
My appliances all use Alexa, but I am a staunch Apple and Apple Music fan.
I’m trying to set up the Apple Music skill and it won’t link. It seeks to think I’m in another country.
I go to the Alexa app > Music > Add Service > Apple Music is NOT displayed (Spotify and something called Deezer are)
I add the Apple Music skill from “Skills and Tricks”, I sign in and I’m told it’s not available in my country or region.
I’ve spent thousands on products that can’t be returned (store policy in Myer Australia).
PLEASE HELP 😭😭😭
Best answer by Keith N
Apple Music via Alexa is in the process of going live on Sonos in Australia and New Zealand, as such you may find it working already. Since it's still rolling out, the teams aren't allowed to talk about it as it's an unannounced feature. However, you definitely didn't get the right messages from our support team here, I'll make sure the team is able to look into what went wrong.
That said, when it's confirmed to be up and running at 100% I'll make sure to leave an update on this thread.
Thanks for your patience.