Best answer by UKMedia
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Alexa stopped working on Sonos One
I got my Sonos One about 2 weeks ago and everything worked fine for a few days then all of a sudden silence. Alexa no longer works on the speaker. Disabled it then reenabled it to no avail...HELP!!
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Thanks as well! I'm glad it was so simple. 🙂
Thank you so much ! I had same problem - now soved!:)
Userlevel 7
+20
Can you check that you haven't accidentally turned the mic off on the Sonos One. You should see a white rectangle status light (Unless you've turned this off under settings within the Sonos App) and a small round white light under the mic. If the round light is not on, just touch the mic symbol and the mic will be switched back on.
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