Hello all,

Alexa on my beam was working perfectly then just stopped one day. I've tried all the basics restart routers, turned off/on the beam, deregiatered it from Alexa app still no luck.

The Alexa app shows the beam offline and I can't solve this.

The speaker works fine with my TV audio and through the Sonos app for Spotify etc but any Alexa functions no joy.

Any suggestions?

Thanks