Answered
Alexa starts Amazon music on Sonos, Plays one song then stops
When trying to play Amazon music on Sonos using Alexa (dot or show ) to start. It plays one song then stops. I start with Alexa play 80's music on the porch. This happens on all the Sonos units. In addition when I start Sonos music via the phone app regardless of the service I am unable to stop it using Alex. This used to work, what's up? I just recently added an Amazon show
Best answer by UKMedia
Please start by Disabling then Enabling the Sonos skill in the Alexa App>Skills>Your Skills and retest. If the problem persists, please ensure that under the Alexa App>Smart Home>Devices you don't have any duplicate device names.
This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.
Please start by Disabling then Enabling the Sonos skill in the Alexa App>Skills>Your Skills and retest. If the problem persists, please ensure that under the Alexa App>Smart Home>Devices you don't have any duplicate device names.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.