Answered

Alexa starts Amazon music on Sonos, Plays one song then stops

  • 26 July 2018
  • 1 reply
  • 689 views

When trying to play Amazon music on Sonos using Alexa (dot or show ) to start. It plays one song then stops. I start with Alexa play 80's music on the porch. This happens on all the Sonos units. In addition when I start Sonos music via the phone app regardless of the service I am unable to stop it using Alex. This used to work, what's up? I just recently added an Amazon show
icon

Best answer by UKMedia 26 July 2018, 18:19

View original

This topic has been closed for further comments. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page.

1 reply

Userlevel 7
Badge +20
Please start by Disabling then Enabling the Sonos skill in the Alexa App>Skills>Your Skills and retest. If the problem persists, please ensure that under the Alexa App>Smart Home>Devices you don't have any duplicate device names.