Are you using the blue harmony skill?



I guess the phrase is the same for Harmony and Sonos if so, I did wonder how this would work, I guess it doesn't.

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This is from the Amazon Alexa page for the Harmony Skill. It seems conflicting commands are based on the previous command. So turn up the volume will work for Sonos if the last command was Sonos related, and work for Harmony if the last command was harmony related.



Remote controls were so much simpler :D

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Thanks for the replies. I have both Harmony skills, Blue and Red. However the Red skill is tagged as inactive. WRT to the command conflict I had issued the command "Alexa, tell Harmony to turn up the volume" The reply was the device was unknown. I have subsequently disabled both the Harmony Blue skill, and SONOS skill and re-enabled them and performed a new device discovery. The skills and commands now function as expected, even back to back. For example, "Alexa, pause the Living Room", Alexa, resume the Living Room", "Alexa, tell Harmony to turn up the volume", Alexa, next song in the Living Room", Alexa, tell Harmony to mute", etc. are working as expected.

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If you have Blue and Red Harmony skills installed, Red is disabled as Blue overrides it. in which case "Alexa, tell Harmony......" will not work as that is a Red command.



So you're now using the Harmony Red skill? That will probably get around naming conflicts as you have to say "tell harmony", the downside is that it's not a 'smart home' skill so you can't group its commands with others, for example, I have an Alexa group called 'downstairs', when I say "Turn off downstairs" then all Hue lights go out and the TV turns off

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