Alexa says "Playing music on provider XXX is not supported"

Forum|Forum|4 years ago
September 7, 2021
4 replies
3086 views

mcombes
Contributor I

Hi,

I have a collection of tracks stored locally. I’m trying to play them on my One (S2) using Alexa, and I’ve installed various media servers and associated skills (Plex, My Media, our jukebox...). Every time I ask Alexa to play a track using the appropriate syntax, I get a voiced error “Playing music on provider XXX is not supported”, with XXX being Plex, etc.

Has anybody else run this issue?

Thanks,

-marc

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